Contact
Send us a message and we reply by email within a few hours. For the fastest answer, use WhatsApp.
Frequently asked questions
Still unsure? Message us on WhatsApp — we answer in minutes.
Chat with usWhat internet speed do I need?
At least 12 Mbps for HD and 25 Mbps for 4K, on a stable line. The more stable your connection, the sharper the picture and the less chance of buffering during matches.
Which payment methods do you accept?
Credit card, PayPal and crypto. After payment you receive an email with your MAG portal, M3U URL, EPG URL, username, password and Xtream URL.
Which apps does it work with?
Any player that accepts M3U or Xtream Codes - YourIPTV Player, IPTV Smarters Pro, TiviMate, Flix, SET IPTV, NET IPTV and others. We help you set it up if needed.
When is my subscription activated?
From the moment your logins arrive, normally within 1–3 hours. If you do not see the email, check your spam folder or message us on WhatsApp.
Is it hard to set up?
No. Every plan comes with a step-by-step guide for your device, and our agents can walk you through it live.
Can I get a refund?
Once your account is activated it cannot be resold, so there are no refunds for a change of mind. You get a refund or replacement if we cannot deliver, if your login does not activate (tell us within 48 hours of purchase), or if our technicians cannot solve a problem on your setup. That is why we offer a free 24-hour trial first — see our Refund policy page for full details.